To manage field employees, you have to use field workforce management tools. There is no other way around it. In this day and age, field or remote work is gaining prominence and it can be difficult for managers to monitor their field employees.
With an automated field workforce management solution like TrackoField, you can radically transform your business. It offers several benefits like high staff productivity and more revenue. Plus, the software is easy to use and can be integrated into any business, whether small or large.
Dive in to learn more about the benefits of field workforce management software.
5 Benefits of Field Workforce Management Tools
1. Efficient Task Management
What is the primary job of your employees? It is to complete their tasks on time and meet their goals. However, as a field manager, it can be challenging to monitor the task progress of your field staff. You may be managing a team of a hundred people. It’s not possible to manually track them all, which is why you need field service scheduling software. Using it, you can:
- Assign tasks to field executives based on their proximity to the client site.
- Check any employees’ task status and availability status in real time.
- Allocate tasks ad-hoc and adjust their priority.
- Let employees self-allocate or reschedule tasks.
- Upload voice notes, images or documents to thoroughly explain tasks to employees.
2. Order Management
Sales agents mostly work in the field and prioritise good customer service. They visit clients to sell or pitch products and that requires timely service without any delays. As such, field workforce tracking tools are equipped with an order management tool. This lets managers to:
- Maintain an extensive order list and create custom order categories.
- Adjust prices and offer personalised discounts to customers.
- Track and approve orders in real-time
- Place ad-hoc orders
- View the total orders and their value on a centralised dashboard.
3. Real-Time Employee Tracking
Field workforce management software uses GPS to accurately locate the employees. The software displays the live location of staff on a centralised dashboard along with their activity status. Thus, managers can get complete visibility into all field employee operations. Top workforce tracking software like TrackoField even allows you to:
- View the exact location of field employees with geo coordinates.
- Track employees even when offline or out of network service area.
- View the battery and network status of employees’ devices.
- Send immediate alerts and notifications to your team in case of any updates.
- Check task status in real time – pending, completed, rescheduled.
- View the total value of orders and expenses on the app dashboard.
- Check the activity status of employees – available, occupied, and travelling.
4. Geoverified Attendance & Leave Management
One of the biggest benefits of field workforce management software is attendance and leave tracking. Time theft and buddy punching is prevalent in field businesses but can be tackled using accurate time-tracking solutions like TrackoField. The software allows managers to:
- Ensure geotagged attendance with the precise location and time of employees’ mark-in.
- Establish geofences to prevent misuse of remote mark-ins or sync tasks with attendance.
- Assign customised shift timings to employees or entire teams.
- Make uploading visual proof mandatory for employees to eliminate buddy punching.
Workforce tracking software also lets you simplify the leave management process. It lets you upload a yearly holiday calendar, create custom leave categories and allow staff to request leave in advance.
5. Accurate Expense and Payroll Calculation
Field workforce management software can simplify the salary calculation of employees. It can also manage the expenses field staff incur during their day. This includes charges for lodging, fuel, stationery or food. Managers can create other expense categories too depending on requirements.
The software can also create accurate timesheets using the attendance data. These can further be used to calculate accurate payroll for employees. Managers can easily account for missed work hours, late comings and disburse salaries accordingly.
Conclusion
We have covered the top 5 benefits of field workforce management tools. However, these tools aren’t limited to just these benefits. Employee tracking software like TrackoField offer even more advanced tools. Plus, the software is highly scalable and can easily accommodate your growing business or workforce requirements. You can further reap benefits like high employee productivity and improved sales output. So without further delay, get in touch with the TrackoField staff to learn how to integrate it into your field business.